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Frontline Manager Student

Frontline
Manager
Certificate

Frontline Manager® Certificate

The Frontline Manager® certificate at Loyola University New Orleans was developed to offer vital training in core managerial skills to first-level managers. With a focus on topics such as supervision, coaching, leadership styles, navigating organizational culture, and time management, the courses are designed to help frontline managers develop into true leaders within an organization. The certificate consists of nine courses and a simulation that are online and self-paced, offering flexibility in the delivery and timeframe. 

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Management Certificate

Guidance from Leaders in the Field

Loyola’s Frontline Manager® certificate program incorporates games, activities, and real-world scenarios to engage learners on industry best practices. Participants learn at their own pace and have access to the program materials for one full year upon purchase. 

More key features of the program: 

  • Mobile-friendly and 100% online 
  • Guidance from subject matter experts 
  • Badge and credit-awarding

Essential Training for Frontline Managers 

Frontline managers sit at the very first level of management across a company's business operations and functions, and are utilized in just about every industry and market. They make up 60% of a company's management ranks, and directly supervise as much as 80% of the workforce. They are the representation of a brand - interacting with customers, speaking to vendors, negotiating contracts, and managing employees. They are, in essence, a company's strategy in motion and the key to its success.

The certificate consists of 9 courses and a simulation that are online and self-paced, offering flexibility in the delivery and timeframe. No prerequisites are required to begin the courses. A course will be considered complete when the participant has done all assignments, exercises, review checkpoints, and has received at least a 70% on the course final exam. Students will have 24 months to complete all the courses in the certificate.

Certificate Courses: 

  • Introduction to Supervision
  • Coaching
  • Progressive Discipline
  • Time Management
  • Work-Life Balance
  • Better Communication
  • Leadership Styles
  • Teams and Groups
  • Simulation: Leading a Team at Dragonfly
  • Navigating Your Organizational Culture

Crediting Details:

  • 34 ATD CI Credits
  • 34 HRCI Credits
  • 3.40 IACET CEU Credits
  • 34 SHRM Credits

View course descriptions and more information on the certificate purchasing page.

 

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Support Just for You

Have questions about our frontline manager certificate program? Contact Loyola’s Office of Professional and Continuing Studies to speak one-on-one with a member of our team.