Frontline Manager® Certificate
The Frontline Manager® certificate at Loyola University New Orleans was developed to offer vital training in core managerial skills to first-level managers. With a focus on topics such as supervision, coaching, leadership styles, navigating organizational culture, and time management, the courses are designed to help frontline managers develop into true leaders within an organization. The certificate consists of nine courses and a simulation that are online and self-paced, offering flexibility in the delivery and timeframe.
No prerequisites or degree requirements to register.
The program takes approximately 34 hours to complete. Course materials are available for 730 days upon purchase.
Enrollment in the Frontline Manager® certificate costs $675.
Guidance from Leaders in the Field
Loyola’s Frontline Manager® certificate program incorporates games, activities, and real-world scenarios to engage students on industry best practices. Students learn at their own pace and have access to the program materials for one full year upon purchase.
More key features of the program:
- Mobile-friendly and 100% online
- Guidance from subject matter experts
- Badge and credit-awarding
Essential Training for Frontline Managers
Frontline managers directly supervise as much as 80% of today’s workforce—they play a central role in nearly every industry and market. Acting as the face of the company, frontline managers interact with customers, speak to vendors, negotiate contracts, and manage employees. They are, in essence, a company's strategy in motion and the key to its success. Students in Loyola’s frontline manager certificate program develop essential leadership and communication skills, helping them succeed in this integral role and create a positive work environment for all stakeholders.
- Introduction to Supervision
- Progressive Discipline
- Time Management
- Work-Life Balance
- Better Communication
- Leadership Styles
- Teams and Groups
- Simulation: Leading a Team at Dragonfly
- Navigating Your Organizational Culture
- IACET CEUs: 3.4 (Contact Hours: 34 hours)
- HRCI Credits: 24 (Type: General: 24)
- SHRM PDCs: 24
View course descriptions and more information on the certificate purchasing page
Support Just for You
Have questions about our frontline manager certificate program? Contact Loyola’s Office of Professional and Continuing Studies to speak one-on-one with a member of our team.