Registration Information & Policies
Office of Professional and Continuing Studies (PACS)
Registration Information
Online and in-person courses are available to our adult learners. Most of our in-person courses are offered on Loyola's Uptown campus. Non-credit courses will offer a CEU certificate upon successful program completion. For further questions about certifications, please review the course description or contact the PACS office. Students are encouraged to check with their organization in advance to ensure the material and certificate offered will satisfy certification or regulatory compliance.
Registration is available online. You are always welcome to call us directly at 504-865-2466 or email PACS@loyno.edu. Prior to enrolling in a continuing education course, please review all registration information.
Tuition
Tuition and deadlines vary by program. Tuition must be paid in full by the deadline.
- For students whose tuition is covered by Workforce Innovation and Opportunity Act (WIOA), WIOA funds must be paid in full by the deadline, unless the policy of the government entity administering the WIOA funds precludes the full payment upon registration.
- Students may apply for a private tuition loan funded by Sallie Mae to cover tuition costs (see below for more information).
- Select programs offer a payment plan through our partner, Nelnet Campus Commerce.
- If a student selects the payment plan option at registration, an email will be sent to the student with instructions on how to enroll into the payment plan.
- Students are not considered registered into a program until the Office of Professional and Continuing Studies receives notification of enrollment into the Nelnet Campus Commerce payment plan.
Payment may be made by credit card (VISA or MC) or by check made payable to:
Loyola University New Orleans
Address: Loyola University New Orleans
Office of Professional and Continuing Studies
6363 St. Charles Avenue, Campus Box 148
New Orleans, LA 70118
Sallie Mae Career Training Smart Loans
Sallie Mae provides loans to qualifying students for professional training and certificate courses.
Tuition Discounts
Loyola University New Orleans alumni, current students enrolled at Loyola University New Orleans, Loyola faculty and staff, and active duty or retired military are eligible for tuition discounts on most courses and programs. Please call us at 504-865-2466 or email PACS@loyno.edu for details. Qualifying ID must be emailed to PACS@loyno.edu upon registration.
Certificates
Upon successful completion, Loyola University New Orleans Certificates of Completion with Continuing Education Units (CEUs) are awarded to eligible students.
Continuing Education Units, or CEUs, are a nationally recognized standard for documenting successful completion of non-credit programs and courses intended to improve the knowledge and skills of working adults. One CEU equals ten contact hours of participation in organized continuing education classes and/or training conducted by a qualified institution/instructor.
Certificates will be emailed to students who are registered in an eligible program and/or course. If the student would like to have the certificate mailed to a physical address, the student must purchase a certificate by clicking the link below. There is a $15 fee to have the certificate printed and mailed. The fee is for 1 certificate per program and/or course enrolled.
Policies
By registering for a PACS course or program, students are agreeing to the policies and procedures of Loyola University New Orleans.
Refund Policy
All course and program withdrawals and refund requests must be in writing and sent via email to PACS@loyno.edu at least ten (10) business days prior to the start date. If requested within this timeframe, payments (minus a $25 administrative cancellation fee) will be refunded via the original method of payment. No refunds will be granted for requests submitted less than ten (10) business days prior to the start date.
If you are on a payment plan, all refund policies apply. Any initial deposit and enrollment fees are non-refundable, and payments on payment plans must be completed.
No refunds will be granted for on-demand, online courses or programs, as the first day of these courses/programs is the purchase date.
If you applied for a Sallie Mae Career Training Smart Loan, Loyola University's refund policies apply. Please discuss payment reimbursement options with your Sallie Mae representative.
Class Cancellation/Changes to Course
Loyola University’s Office of Professional and Continuing Studies reserves the right to substitute instructors, change the day or time a program meets, or cancel programs due to insufficient enrollment or unforeseen events.
If a course is cancelled with more than 24 hours’ notice, you will receive an email notifying you of the cancellation. Less than 24 hours’ notice, you will receive an email and a phone call.
Any payments that you have made including the enrollment fee will be refunded in full to the original payment method.
Program Extension Requests
Requests for a program extension should be made in writing via email to PACS@loyno.edu. PACS does not offer program extensions for all programs. Extension requests will be reviewed on a case by case basis. Students will be notified via email within 7-10 business days.
Program extension request requirements:
- Student must request a program extension at least 30 days prior to the program end date.
- Delay in program completion is caused by a compelling academic or medical reason such as: documented illness or unexpected life/academic circumstances.
- Must be current in tuition balance before submitting a request.
- Must have 75% or more coursework completed at time of request.
- Student is allowed only 1 extension request per eligible program.
- Extensions may not exceed an additional 3 months to complete the enrolled program.
If a student has been granted a program extension and is requesting additional time to complete past the granted extension deadline, additonal fees may apply.
Registration Modifications Enrollment Deferment
Modifications to registration, including substitutions of participants or transfer of course dates, must be requested at least five business days before the program start date. All requests must be sent to PACS@loyno.edu. *Substitution of participants is only allowed for open enrollment programs. Substitutions are not allowed for programs requiring an application.
Requests for deferred enrollment due to death in immediate family or unforeseen circumstances will be considered on a case by case basis and must be made in writing via email to PACS@loyno.edu.
If a student is granted deferred enrollment, the student must enroll into the next scheduled course/program in the same academic year, if available.*
- Refunds will not be granted if it is past the refund policy deadline.
- Students who are on a payment plan with Nelnet Campus Commerce or have a Sallie Mae Career Training Smart Loan must continue their payment obligations.
- Students who were awarded WIOA funding, must speak with their assigned workforce counselor and contact Chelsea Gaspard, Workforce Development and Partnerships Administrator.
- Students may have the option to find a substitution to take their seat in the course/program, if they are not eligible for a refund AND can not enroll into the next scheduled course/program. Substitution participants do not have the option to request deferred enrollment. *Substitution of participants is only allowed for open enrollment programs. Substitutions are not allowed for programs requiring an application.
- It is the responsibility of the deferred student to contact PACS to request a code via email to enroll into the next scheduled class.
*Please note that courses and programs must meet a minimum enrollment. If the class/program does not meet the minimum enrollment, it will be cancelled and students will be notified. In this instance, deferred students will be allowed to enroll into the next scheduled course/program in the next academic year.
Women's Leadership Academy Refund Policy
All Women's Leadership Academy (WLA) tuition, sponsorships, donations, alumnae dues, and event ticket sales are nonrefundable. WLA follows PACS withdrawal and refund policies. See event cancellation policy below.
Event Refund Policy
All ticket sales are final. No refunds will be issued.
Event Cancellation
If an event organized by the Office of Professional and Continuing Studies is cancelled due to low ticket sales and/or unforeseen circumstances, an email will be sent out to all guests and a full refund will automatically be applied to the original payment method.
Parking Options
1. You can use the ParkMobile App to park in the West Road Garage on the Uptown Campus.
2. You can opt to find legal street parking on Calhoun Street or St. Charles Avenue.
Parking Services Contact Information
Office: Biever Hall, First Floor
across from University
Police (Box 220)
Telephone: 865-3000
Fax: 865-3752
E-mail: parking@loyno.edu
Minors on Campus
Please refer to Loyola University's Policies and Procedures regarding minors on campus.
WLA monthly sessions do not allow minors in the classroom.
For PACS program and courses, minors can enroll into an on-campus course only if accompanied by an enrolled adult/guardian in the same course.
Public Safety
Loyola University Police Department (LUPD) offers an array of services that help maintain a safe and orderly campus environment. Our officers are highly trained and passionate about keeping the Loyola community safe. In addition to providing crime prevention education and support, LUPD provides bicycle safety, safety escorts, police details, and other police and auxiliary services to protect the Wolf Pack community.